Shipping policy

  • Order Processing Time: The time it takes to prepare an order before it ships (e.g., 1-3 business days).
  • Shipping Costs & Speeds: Explicit domestic and international delivery options, rates, and estimated transit times.
  • Free Shipping Threshold: If you offer free delivery, state the minimum order value required.
  • Customs and Duties: Clearly state that international customers are responsible for local customs fees and taxes.
  • Lost or Damaged Packages: Outline the procedure for filing a claim with the courier or contacting customer support if items go missing.